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Introduction Univar Solutions USA Inc. (“Univar Solutions”) is committed to protecting the privacy of its customers and suppliers in accordance with applicable laws and regulations. Univar supports the fundamental rights to privacy and data protection as well as compliance with national and international privacy laws, including the General Data Protection Regulation (GDPR).
Personal Information You Provide to Us Univar Solutions collects your personal information that you provide to us to create an account, browse our website, place orders, when you call us, use online account tools, report service issues, complete surveys, enter contests and promotions, or otherwise communicate with us. This information may include your name and contact information such as billing address, email address and phone numbers as well as your credit card number, cookies, and other such information you provide in placing an order. We may also collect information about your account and your use of our services, which may include your account number, billing and payment history. We may also collect information such as your age, gender and your zip code when you engage with our websites or contact us.
We may collect information that is sent to us automatically by your web browser. This information typically includes your Internet Protocol (IP) address, the identity of your internet service provider, the name and version of your operating system and browser, the date and time of your visit, the page that linked you to Univar Solutions, and the pages you visit within our company as well as outside our company. We also may obtain data and information about you from third-parties, e.g. credit information from credit reporting agencies, or other information from social media platforms.
How We May Use Your Personal Information In collecting your information, combining it from several sources, processing and analyzing it, we comply with our legal obligations in the following ways:
Legal Basis for Processing Your Personal Data Processing may be necessary for the legitimate interests of Univar Solutions or a third-party. Processing may be necessary for the entering or performance of a contract with you.
In particular, your personal information may be used to/for:
In certain circumstances, Univar Solutions may request your explicit consent to use your information in specific ways.
Your Choices We respect your right to make choices about the ways we collect, use and disclose your personal information. Where appropriate you are asked to indicate your choices at the time we collect your personal information. If you receive email or marketing communications, you may "opt-out" of that service at any time by using the unsubscribe feature included in the communication.
How We May Share Your Personal Information If permitted by applicable law, we may share your information as follows, as well as in a manner we may describe to you from time to time:
We will not use your personal information to send product or promotional advertising unless you have agreed to receive it.
External Links Univar Solutions’ websites may contain links to other sites operated by third-parties. Univar Solutions is not responsible for the actions and privacy policies of third-party websites, nor the use or protection of your information on such websites.
Ad Remarketing This website may use Google AdWords, Facebook, LinkedIn, AddThis and Turn remarketing services and possibly other services to advertise on third-party websites to previous visitors to our websites. Any data collected by us will be used in accordance with our online Privacy Notice. You will be asked for your consent if required and, if you choose, you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
Use of Special Features or Areas of Our Websites Some of our websites include special features, such as surveys, licensed content, online store, or password protected areas. Specific privacy statements may appear on such Univar Solutions websites, including but not limited to our investor and career sites. On such websites you may be asked to agree to special terms governing your use of the special feature or password-protected area.
Public Forums We may offer chat rooms, blogs, message boards, bulletin boards or similar public forums where you and other users of our website can communicate. Unless otherwise required by applicable law or regulation, the protections described in the online Privacy Notice do not apply to information (including personal information) that you post and/or volunteer in these public forums. Any information you share in a public forum is public information and may be seen or collected by anyone, including third-parties that do not adhere to our online Privacy Notice. Univar Solutions is not responsible for the events arising from the distribution of any information you choose to publicly post or share through our websites.
Children’s Privacy We do not knowingly collect information from children to sell or promote our products or services. Visitors must be at least 18 years of age to submit registration or survey information. If you believe a person below the age of eighteen has sent personal contact information to Univar Solutions, please contact us immediately at the address listed below and we will use reasonable efforts to promptly remove that information from our databases.
Security Univar Solutions follows industry-standard practices to secure the information we collect to prevent the unauthorized access, use, or disclosure of information. These security practices include technical, administrative, and physical safeguards. Univar Solutions applies appropriate measures to protect the personal information in Univar Solutions’ possession from loss, misuse, unauthorized access, disclosure, alteration and destruction. Univar Solutions takes commercially reasonable precautions to protect the confidentiality, integrity and security of your personal information.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Retention Your personal information may be retained by Univar Solutions for the legally required timeframe. Afterwards we will securely destroy your personal data according to our internal policies and procedures.
Your rights Your rights in relation to your personal information include the ability to:
If you have created an account or a personal profile on one of our websites, you should be able to access and update some or all of your personal information. If you wish to access, update or correct other personal information, please contact us. We may ask you for additional information to verify your identity. In most cases, we will update information as requested if we have no reason to limit or deny your request as permitted or required by law, or if we are unable to verify your identity.
Contact Univar Solutions To exercise all relevant rights, queries or complaints please contact Univar Solutions in the following ways:
17411 NE Union Hill Road
Redmond, WA 98052 USA
ATTN: Information Protection Program Manager.
The GDPR also gives you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or EEA) state where you work, live or where any alleged infringement of data protection laws occurred.
Univar Solutions customers who are California residents also have additional privacy rights. These include the right to annually request and obtain information about the personal information (if any) Univar Solutions may have disclosed to third-parties for direct marketing purposes in the preceding calendar year, at no charge. If applicable, this information would include a list of the categories of personal information that were shared and the names and addresses of all third-parties with which Univar Solutions shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing through the contact information above.
Changes to This Online Privacy Notice Univar Solutions reserves the right to modify this online Privacy Notice by posting a revised version on our websites and through notifying you where required by law. These changes will be effective as of the posting date.
Effective Date: May 29, 2020
Last Updated: July 1, 2022